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General Terms and Conditions

Terms and Conditions for the Online NM Distribution Store


NM Distribution does not and will not sell tobacco or nicotine products via online site.

Terms and Conditions

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the “Terms and Conditions”). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Must be 19 Years Old to Purchase from NMD Online Store!

Order Acceptance Policy

Payment shall be made by a credit card. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Product Availability

We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Shipping and Delivery

Shipment of all products ordered via the Online Store is done from NM Distribution. NMD uses various courier companies and customs agencies (for US) deliveries. NMD is not responsible for any shipping problems and shall not be held liable for any “reasonable” delay beyond our advertised delivery time-frames.

NM Distribution shipping & handling rates are as follows:

  • $8.00 Flat Rate for orders Under $300.00
  • FREE SHIPPING on all orders over $300.00
  • NEW – International Customers pay a flat rate of $18.95 per order!
  • Best Shipping Method determined by NMD
  • Contact Us for other shipping options

The on-time delivery guarantee does not apply to shipments that are delayed due to causes beyond UPS’s control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labor disputes, civil commotions, disruptions in the air or ground transportation network (such as weather phenomena), and natural disasters.

We Do Not Accept Orders From, or Ship to the following states:

  • Florida
  • Iowa
  • Pennsylvania

Back Order items

Please feel free to order products indicated as “Back Ordered”, but keep in mind that we will not deliver within typical shipping time-frames, nor can we set expectations of delivery time-frames, at time of order

Out of Stock items

Do not place orders for items marked “OUT OF STOCK”. These orders will be automatically cancelled.


Payment of all items purchased via the online store is credit card only. Credit cards accepted are VISA, MasterCard and American Express. All products selected in the US Online store will be charged in US Dollars. Taxes will be charged based on the shipping address. We do not accept payment by Check or Money order.

Return Policy

Products Purchased via the NMD Online store can be returned to NMD within 30 days of the order, for a full refund of the purchase, minus all shipping costs.

If the product purchased from NMD Online Store received is DOA (Dead on Arrival)*, a replacement would be sent. NMD Online Store policy notes replacement for a DOA product is subject to availability.

*DOA-must be determined by an NMD Customer Care rep.

Please express your intentions by contacting NMD Customer Service via email at (949) 388-5923

The product being returned must be in resalable condition and include all materials including the outer box, and any manuals that shipped with the product. If an item or accessory is found missing from the product packaging, then we will issue the credit of purchase price minus the price of the missing item. If NMD does not receive your product within 10 business days from the date the refund RMA number was given, we will not be able to process your refund request.There is no refund or return of accessories purchased via the Online store. All sales are final.


There are no refund or return of accessories purchased via the Online store. All sales are final. 90 day warranty for accessories purchased from the NMD Online store.

How to Contact Us

If you have any comments or questions, please do not hesitate to contact us via telephone at (949) 388-5923 or Email Us.