Return Policy

Products Purchased via the NMD Online store can be returned to NMD within 30 days of the order, for a full refund of the purchase, minus all shipping costs.

If the product purchased from NMD Online Store received is DOA (Dead on Arrival)*, a replacement would be sent. NMD Online Store policy notes replacement for a DOA product is subject to availability.

*DOA-must be determined by an NMD Customer Care rep.

Please express your intentions by contacting NMD Customer Service via email or call us at (720)271-9997

The product being returned must be in resalable condition and include all materials including the outer box, and any manuals that shipped with the product. If an item or accessory is found missing from the product packaging, then we will issue the credit of purchase price minus the price of the missing item. If NMD does not receive your product within 10 business days from the date the refund RMA number was given, we will not be able to process your refund request.There is no refund or return of accessories purchased via the Online store. All sales are final.

Accessories

There are no refund or return of accessories purchased via the Online store. All sales are final. 90 day warranty for accessories purchased from the NMD Online store.